Boldest, Innovation in Interactive Maps for Tourism

Transforming Tourist Information
Boldest Enhances Traveller Interaction with Innovative Interactive Maps

Founded in late 2020, Boldest is a startup revolutionising how travellers interact with online tourist information. Specialising in the creation of premium interactive maps, Boldest enhances the traveller experience with intuitive and engaging digital tools, optimising marketing and sales for any tourist destination.

Problem It Solves

Modern travellers have little time and seek visual and interactive content to aid their decision-making. Current tourist information is outdated, leading to ineffective promotions and high abandonment rates. According to Expedia’s “Path to Purchase” report, the process from inspiration to purchase can take over two months. Boldest allows destinations to present themselves in a novel and entertaining way during this critical period.

Key Features

  • Automatic Updates: Always accurate and up-to-date information.
  • Enhanced Customer Experience: Detailed information about each dish.
  • Operational Efficiency: Optimisation of buffet management.
  • Competitive Differentiation: Unique and advanced dining experience.
  • Environmental Sustainability: Reduction of paper and plastic waste.
  • Inclusivity: Accessible information for all diners.
  • Innovative Marketing: Real-time promotion of menus and events.

Benefits and Future

This solution enhances customer experience, operational efficiency, and environmental sustainability for hotels, positioning them as leaders in technological innovation in the tourism sector.

For more details, visit the official Boldest website.

Electronic Labels, a Revolution in Hotel Buffets

Transforming the Culinary Experience and Tourist Interaction
Discover Electronic Labels, the Technological Innovation in Hotel Buffets

Reusable Electronic Labels are revolutionising hotel buffets, enhancing the interaction between tourists and hotel staff. This advanced technology provides accurate and detailed information about each dish in multiple languages, optimising both the dining and operational experience.

Objective of the Innovation

The main objective is to significantly enhance the interaction between tourists and staff in hotel buffets, offering an informed and enjoyable dining experience for guests.

Key Features

  • Real-Time Automatic Updates: Always accurate and up-to-date menu information.
  • Enhanced Customer Experience: Informed decisions and satisfaction of dietary preferences.
  • Operational Efficiency: Optimised buffet management.
  • Competitive Differentiation: Unique and technologically advanced dining experience.
  • Environmental Sustainability: Reduction of paper and plastic waste.
  • Promotion of Inclusivity: Accessible information for all diners.
  • Innovative Marketing: Real-time promotion of menus, offers, and events.

Benefits and Future

This solution enhances customer experience, operational efficiency, and environmental sustainability for hotels, positioning them as leaders in technological innovation in the tourism sector.

For more details, visit the official Electronic Labels website.

4th Newsletter of Dancing Histor(y)ies

Workshops

The next round of workshops for Dance Companies is just around the corner in Viminacium (SB), Merida (ES), Volos (GR), Ostia (IT) for its first round and Tharros (IT).

In all the involved communities the workshop is addressed to a wide spectrum of people: elder people, young people, people with disabilities, meaning any range of the active population in the communities.

Particularly, there is a strong interest for young people having previous knowledge on dance and theatre, as an opportunity for new learning experience on dancing techniques and acting approaches and above all, to promote the interaction between the dance companies, students and local professionals, in order to learn and understand needs and concerns of each other.

Together with a planned visit to archaeological spaces so that visitors can make progresses structuring their performing approach during Dancing Histor(y)ies Festival. Video diaries and communication materials to be collected in order to share this emotional experience among project partners.

DH Festivals press conference presentation – Rome

Dancing Histor(y)ies Festivals are about to start, and we have proudly announced the calendar during a general press conference held in Rome on May 23rd.

Complete Schedule of the Dancing Histor(y)ies Festival

  • 25 May–25/27 July: Parco Archeologico di Ostia Antica
  • 24/26 June: Viminacium Arheološki park/Archaeological park
  • 05/07 July: Festival de Teatro Clásico de Mérida
  • 12/14 July: Tharros Area Archeologica
  • 06/09 September: Volos

This press conference has also seen a detailed presentation of the first international dance showcase to be experienced in Ostia Antica (IT) – one of the most poignant archaeological and ethnoanthropological legacies in the Mediterranean – which has kicked off with its preview date on May 25th and will follow up on July 25/27. More info and the detailed plan of activities and schedule of our amazing contemporary dance groups are available on the official DH website.

Keep following all the steps of the project, we are ready to dance and create new bonds with local communities!

Don’t’ forget to subscribe to DH’s official newsletter by filling out the form on website.

The European Commission’s support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

DATA MANAGEMENT

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 we hereby inform you that your personal data are part of a specific database for the collection and management of personal data within the project Dancing Histor(y)ies (from here onwards referred to as the “Project”) whose Joint Data Controller is Associazione Enti locali per le attività culturali e di spettacolo, with headquarters in Via Pasquale Paoli n.25 – 09128 Cagliari, VAT number: 01859050922 together with the other Joint Data Controllers defined by the GDPR agreement signed within the Dancing Histor(y)ies consortium.
The Joint Data Controllers may process the personal data collected for the period necessary to fulfil the obligations established in the Partnership agreement concluded between the Joint Data Controllers and other project partners and/or in the Grant agreement concluded between the Joint Data Controllers and other project partners and the European Commission.
Interested parties can contact the Data Protection Officer (DPO) by sending an email to: dancinghistoriesdpo@gmail.com to have a complete view of the GDPR or to exercise each of the following rights: access to their personal data; obtain a copy of the personal data; correct personal data; delete your data; limit processing; request data portability; exercise the right of objection; file a complaint.

VII Business Network Awards Gala

Celebrating Regional Success
VII Business Network Awards Gala

Last Friday, 7th June, the Cáceres Business Circle organised the VII Business Network Gala, a notable event that honoured entrepreneurs who have significantly contributed to the development of our region.

In a night filled with sparkle and excitement, the Cluster awarded the Tourism2024 prize to Mrs. Pilar Acosta, CEO of Gran Hotel Don Manuel. Upon receiving this prestigious award on behalf of her entire team, Pilar highlighted the importance of collaboration with an inspiring message: “Tourism is a collective effort by administrations, business owners, and citizens; we must strive together for quality.

The gala also reserved a special moment to honour Mrs. María José G. Curto, president of the Cluster, who received the Personal Award in recognition of her 35 years of dedication. This award celebrates her outstanding career in generating business and employment, significantly contributing to the economy of Cáceres. María José has been a pivotal figure, not only in the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector but also in numerous activities related to tourism and associations, raising Extremadura’s profile both nationally and internationally.

We Travel Hub Launches Travelfinder: Empowering Tourism Through Technology

Innovation in Monetisation for Tourism
Travelfinder: The New We Travel Hub Tool That Maximises Revenue and Enhances Customer Experience

We Travel Hub has launched Travelfinder, an innovative tool designed to monetise tourism services and maximise the economic potential of businesses in the sector. Travelfinder allows hotels, tourist accommodations, restaurants, and activity companies to generate additional revenue by offering complementary services to their customers.

Description of Travelfinder

Travelfinder is a customisable travel metasearch engine that helps tourism businesses offer a wide range of services such as accommodation, transportation, dining, and activities. Businesses can integrate this metasearch engine into their websites, social media, emails, and even physical spaces through displays with QR codes. This tool makes trip planning easier for customers by providing all necessary services in one place.

Objectives and Benefits

The main objective of Travelfinder is to generate a triple impact:

  • For Tourists and Travellers: Providing more options and enhancing the user experience by facilitating the booking of complementary services.
  • For the Geographical Area: Diversifying the tourist offering and promoting awareness and conservation of local heritage.
  • For the Community: Increasing the flow of visitors and contributing to local economic development.

Key Features

Travelfinder allows tourism businesses to customise the search engine with their logo and the services they wish to offer. It is a versatile and easy-to-use solution, accessible from any communication channel. Businesses receive 80% of the commissions generated from bookings and advertisements displayed through the metasearch engine.

Implementation and Usability

Businesses can implement Travelfinder for free, benefiting from a tool that optimises the user experience and provides a comprehensive view of the destination’s tourist offerings. This tool not only enhances customer satisfaction but also generates additional revenue through cross-selling of tourism services.

Real Travel, an app to connect tourists with local attractions and services

Transforming Stories into Tourist Experiences
Real Travel, the app that connects tourists with local attractions and services

Real Travel transforms the stories of regions into tourist experiences through a mobile tool. This application facilitates the connection, promotion, and management of destinations and tourist services, offering multimedia guides accessible on mobile devices. It enhances local attractions and resources, diversifying the offerings and educating users about local heritage. Additionally, the app allows for the collection of relevant data for territorial planning. Real Travel is free, and its content is developed in collaboration with local stakeholders, creating digital tourist guides with global reach thanks to geolocation. It is available for both Android and iOS.

Generating a Triple Impact on:

  • Tourists/Travellers: Providing more options for resources and tourist activities.
  • Geographical Area: Diversifying the tourist offering and raising awareness about local heritage preservation.
  • Community: Increasing visitor flow and local economic development.

Features:

  • Multi-destination Coverage: Addresses multiple destinations without territorial segregation.
  • Enhanced Visibility: Increases the visibility of destinations at national and international levels.
  • Traveller-Destination Connection: Facilitates connections between travellers and destinations, generating significant economic development.
  • Value-Added Services: Offers added value through research and curation of tourist resources.
  • Diverse Offerings: Diversifies the tourist offering based on local and cultural identity.
  • Comprehensive Information: Provides information on attractions, tourist guides, activities, and more.
  • Global Visibility: Enables global visibility for businesses and tourist services.
  • Promotion and Sales Channel: Transforms the app into a channel for promotion, connection, and sales for local businesses.

Dancing Histor(y)ies: Upcoming Festivals and Performances

SAVE THE DATES!
Workshops, artistic residencies and performances in the framework of the Creative Europe programme ‘Dancing Histor(y)ies’

Festival de Teatro de Mérida includes dance in its programme through this project’s ‘Off-Festival’, with performances by artistic partners from Sweden and the Czech Republic, along with another performance by a local dance company.

The workshops and residencies will take place over 7 days and will allow the artists to interact deeply with the historical environment and cultural community of Mérida.

The performances are designed to connect the archaeological sites with dance and the local community, offering a unique experience for both artists and audiences.

Key dates in Merida

Festivals Calendar

Save the dates and join us for this unique celebration of dance and history!

Technology Department Drives Digital Transformation in Destination Marketing Management

The Importance of New Technologies in Tourism
The Digital Revolution Optimises Destination Marketing

New technologies play a crucial role in helping businesses meet tourists’ needs at every stage of their journey. The following outlines the key phases within this strategy.

Inspiration, Planning, and Booking

At this stage, the digital strategy of destinations should focus on the main channels tourists use to plan their trips:

  • Websites: The primary source for information, planning, and booking. It is vital that these websites are responsive across all devices and equipped with a Content Management System (CMS) that allows for content updates and caters to different tourist profiles.
  • Social Media: Increasingly important for promoting a destination and as a direct communication channel with tourists. Chat features on these platforms are essential for immediate interaction.
Enjoyment

During their stay, tourists use various digital platforms to meet their needs:

  • Mobile Apps: Should provide push notifications with real-time information on traffic, air quality, and crowd levels at points of interest.
  • Cloud Computing: Essential for storing and processing large volumes of data quickly.
  • Artificial Intelligence: Enhances the tourist experience with swift responses and personalised attention through techniques such as Machine Learning and chatbots.
  • Augmented Reality: Allows tourists to discover additional information about attractions in real time using their smartphones.
  • QR Codes: Facilitate immediate access to information and services. Their use has increased in bars and restaurants following the pandemic.
  • Virtual Reality: Offers fully immersive sensory experiences in the virtual world, with broader applications anticipated in the future.
  • Wearables: Devices like smartwatches collect data on tourist location and activities, enhancing the personalisation of their experience.
Share and Retain

At the end of their trip, tourists share their experiences and contact details, opening up new opportunities for destinations to engage:

  • WiFi in Strategic Areas: Keeps tourists connected and enables data capture through a Customer Relationship Management (CRM) programme.
  • Segmentation and Personalised Communication: Destination Management Organisations can segment visitors and communicate personally, enhancing marketing strategies based on each user’s behaviour.

Digital Transformation of Businesses

A Journey Through Tourism Innovation

Digital Transformation of Businesses in the 21st Century

The 21st century is marked by technological evolution. Since the emergence of the first websites in the 1990s, technology has progressively advanced, offering multiple solutions for online commerce and adapting these websites to electronic devices.

Technology in the Tourism Sector

This technological evolution has enabled the tourism sector to incorporate various technologies for service delivery, including Big Data, geolocation, virtual and augmented reality, among others. The use of these technologies is expected to increase exponentially in the coming years, as tourists increasingly demand technological innovation.

Phases of the Digital Transformation of Businesses
  1. Traditional Business
    Companies maintain their initial positioning regarding customers, the business model, and technology, believing that digitalisation will implement itself.
  2. Present and Active
    New experimental spaces emerge that promote creativity and digitalisation within the organisation.
  3. Formalisation
    Initiatives become real, and change agents seek executive support to obtain greater resources and technology.
  4. Strategic
    Through collaboration, individual groups see how their work and research define new strategic directions aligned with investments in digital transformation.
  5. Convergence
    New models and operational teams are created that unify processes and roles, adjusting operations to provide the customer with an integrated, consistent, and unified experience.
  6. Innovative and Flexible
    Both executives and leaders recognise digital transformation as a competitive element, establishing a new ecosystem to identify and act through technology and market trends.

Explore how these phases can guide your company on the path to a successful digital transformation.

ModularBox S.L., new partner of the Tourism Cluster of Extremadura

Innovation and Technology for Rural Development
ModularBox S.L. joins the Cluster as a new member.

ModularBox S.L., a fully Extremaduran company, has recently been incorporated as a new member of the Extremadura Tourism Cluster. This association strengthens its commitment to developing advanced technological solutions for towns and cities in the fields of Smart Cities and Smart Tourism.

Comprehensive Projects for a Connected Future

Specialising in the design, development, manufacturing, and installation of electronic systems, as well as the creation of software for management and automation, ModularBox S.L. focuses on empowering rural areas. Its mission is to facilitate the transformation of traditional villages into Smart Villages, equipping them with advanced technology to improve quality of life and optimise resource management.

Services Offered

ModularBox S.L. provides a wide range of services, including:

  • Smart Cities: Development of comprehensive projects for the modernisation of urban infrastructure.
  • Web App Development: Creation of custom web applications for various needs.
  • Electronic Development: Design and manufacturing of bespoke electronic systems.
  • Mobile App Development: Development of innovative mobile applications for different sectors.

Among its solutions, ModularBox S.L. features systems for the automation and access control of facilities such as parks, cemeteries, gyms, and sports fields. Additionally, they implement artistic lighting and public illumination, video surveillance systems, public address systems, and telecommunications.

Success Stories

ModularBox S.L. has successfully completed several projects in various municipalities, including:

  • Automated public address system: Improved communication for events and emergency situations.
  • Automated paddle tennis courts: Efficient management and optimised use of sports facilities.
  • Automated lighting system for the church: Architectural enhancement and energy savings.
  • Installation of surveillance cameras: Increased security in public spaces.
  • Automation of the municipal gym: Easier access control and user management.
  • Automation and management of the general water reservoir: Optimisation of water use and conservation.

With the slogan “We create fully connected systems so you can focus on your business“, ModularBox S.L. reaffirms its commitment to innovation and progress, positioning itself as a benchmark in the technological transformation of rural and urban environments in Extremadura.

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